Privacy Policy

How we handle data we collect and store.

What personal data does Zips Market process and for what purposes?


The personal data that Zips Market processes will vary based on your relationship with Zips Market, but may include:

  • where you are a third party with whom Zips Market has, has had or may have a business relationship, certain business contact information (e.g. business email addresses, business telephone numbers, and names) in relation to performance of any contract with you or to pursue our legitimate business interests;

  • where you are an existing customer of Zips Market services, so that we can provide you and your company with the Zips Market services (such as maintenance and support services) that you have purchased and meet our contractual obligations and exercise any contractual rights (for example, invoicing you for payment);

  • where you are an authorized channel partner, to manage your account for the Dashboard and your use of the Dashboard, including responding to questions you have raised;

  • where you are any other third party with whom Zips Market currently has, in the past had, or may in the future have a contractual relationship (for example a supplier of goods or services to Zips Market), to provide you with, receive from you or jointly pursue with you any relevant goods or services where you have expressed an interest in Zips Market services, attended a Zips Market hosted or sponsored conference or event, or downloaded any know-how from our website, so that we can explore potential solutions for you and your business;

  • to notify you about developments, improvements, or issues relating to Zips Market services or related events, or otherwise where we process business contact information about you for our legitimate business interests in maintaining records regarding how our customers use our products/services;

  • to operate our business, for example transmitting your personal data within the Zips Market group for internal administrative purposes, such as auditing and accounting;

  • to provide you with marketing communications, in accordance with your preferences;

  • where you use our website, certain identity information (e.g. names, usernames, or similar identifiers) and technical information (e.g. IP address, login credentials, browser type and version, location data and relevant plug-ins, operating systems, and platforms employed by your device) to administer our website or pursue our legitimate business interests;

  • from time to time we may use publicly accessible sources – such as corporate websites and social networking platforms – to obtain business contact information (as defined above), or purchase databases containing business contact information from third parties, where we reasonably believe that such companies or persons may be interested in hearing more about Zips Market services and where this is permitted by local law;

  • data to monitor electronic communications sent or received by our networks (such as emails you send us) in order to protect our business and verify compliance with our policies and relevant legal requirements. Any personal information contained or referred to within such electronic communications will be processed in accordance with this policy;

  • where you use our website, certain identity information (e.g. names, usernames, or similar identifiers) and technical information (e.g. IP address, login credentials, browser type and version, location data and relevant plug-ins, operating systems, and platforms employed by your device), to administer our website or pursue our legitimate business interests;

  • data to provide you with relevant website content and advertisements and measure the effectiveness of such content in your use of the website and resulting products/services, as well as to improve our understanding of your needs and interests, organize a meeting with one of our representatives if you request this and accelerate our engagement with you based on your selections;

  • through the use of data analytics to improve such content and advertisements, your use of our products/services and other aspects of our business and your overall customer experience;

  • Where you submit feedback to our Professional Services, for example, security services engagements, support cases, extensions cases, or training courses, we will consider your feedback and use this to assess the level of service we have provided, and may follow-up with you depending on the nature of your feedback; and

  • to undertake “know-your-client” and anti-fraud checks to help prevent any illegal activity, comply with applicable laws and requests from regulators and other enforcement bodies, or otherwise administer and protect our business and this website.


Will Zips Market share your personal data with third parties?


Zips Market won’t provide any third parties with your personal data without first obtaining your consent.

However, where we use a third party (such as a permitted subcontractor) to process certain personal information on our behalf, are required to share your personal data with third parties so that we can comply with certain legal obligations, or to make sure we comply with our own audit and security requirements, internal policies and procedures or other legal and contractual obligations, this may necessitate the provision of personal data to third parties. Where we process personal data on behalf of our customers, we may subcontract any of our obligations to that customer. Where the service provided by the subcontractor involves the processing of such personal data on our behalf, such a subcontractor is known as a“sub-processors”.

If you are a California resident, we will not sell your personal data (within the meaning of “sell” under the California Consumer Privacy Act). However, in keeping with your preferences, we may transfer data in keeping with our cookies policy. Please read the section How Zips Market uses Cookies in relation to your use of this website below for further information relevant to our use of cookies.

Zips Market may also share anonymized or aggregated data derived from your personal data with third parties in order to improve our services and internal practices, but, in any case where a third party is involved, that third party will only have access to anonymized data and will not be able to identify you as an individual.

Your information may be accessed by other Zips Market companies within our corporate group, both those based inside and outside of the European Economic Area (“EEA”). All transfers of personal data within the Zips Market group from within the EEA to outside of it are subject to adequate safeguards, normally in the form of the European Commission’s Standard Contractual Clauses.

In addition, where you are a member of staff at a Zips Market Customer or Partner and you register for a Zips Market event, this information may be shared with that Customer or Partner.

We will also disclose your information to third parties in and outside your country only to the extent allowed by applicable law, including:

  • to a buyer or prospective buyer that acquires all or substantially all of us or our business;

  • to a third party in the event that we sell or buy any business or undergo a merger, in which case we may disclose your information to the prospective buyer or buyer of such business; and

  • to a third party if we sell, buy, merge or partner with other companies or businesses, undergo a reorganization, bankruptcy, or liquidation; or otherwise undertake a business transaction or sell some or all of our assets. In such transactions, your information may be among the transferred assets.


How will Zips Market store your personal data?


If you are a Zips Market customer, Zips Market will store your personal data for the period that you continue to receive Zips Market services.

If you are not yet a Zips Market customer, then Zips Market will store your personal data for the duration of any pre-sales activities, or to record the fact that you are not interested in purchasing any Zips Market services (to avoid you receiving unwanted communications from Zips Market).

In each of these and all other cases, we will store data for an appropriate period of time after the above or other relevant time periods, which enables Zips Market to comply with applicable laws (for example, in respect of any financial or transactional data where you have a business relationship with us for tax and audit purposes) as well as our internal data retention policy (for example, for the purposes of complying with any audit or accounting processes, or complying with the terms of any legal action).

We will maintain administrative, physical and technical safeguards designed to protect the security, confidentiality and integrity of your personal data processed by us as part of your use of our products/services, this website and any other aspects of our business as described in this policy; and will not materially decrease the overall security of such items.

Where you have entered into a written agreement with Zips Market which describes in more detail how Zips Market will process, store, handle or retain any such information, that agreement will prevail over this policy.


Additional terms which apply where you are an end-user of Zips Market services


Certain Zips Market services are for business users only and are provided and administered to you by your employer (or customer, if you are an independent contractor) (“Employer”) which contracts directly with Zips Market. In these circumstances, you are an “end user” of Zips Market services and we will collect and process your personal data on behalf of your Employer. Since we act on the instructions, and on the behalf, of your Employer, Zips Market is a data processor and your Employer is a data controller for the purposes of the EU General Data Protection Regulation (GDPR) and/or the UK Data Protection Act 2018 (and other applicable data protection laws in the UK).

Please consult the policies of your Employer for information on how your Employer collects and processes your personal data relating to Zips Market services. If you have privacy related questions or concerns about your personal data including with regard to your rights to your personal data (such as rights to rectification, erasure, blocking, accessing your personal data, objection, restriction of processing, data portability, and the right not to be subject to automated decision making) please contact your Employer.

We may collect the following personal data of end users:

  • First and last name and title;

  • Employer and position;

  • Contact information (email, username, cell phone/ mobile number, physical business address);

  • Device identification data (Device ID);

  • Electronic identification data (IP address; MAC address);

  • Technical data (operating system information; software logs; crash reports);

  • user name and password to Zips Market services;

We may share the above data with your Employer and with our third party service providers as part of fulfilling our contractual obligations to your employer. For more information on how we share your data, including where this involves a data transfer outside the EEA and UK, see the section above: Will Zips Market share your personal data with third parties?


How can you exercise your legal rights in respect of personal data or contact us or complain about our use of personal data?


You may contact us at any time at admin@Zips to request access to your personal data, to correct any information which Zips Market’s holds on you that contains an error or to request that we erase some or all of the personal data that we hold relating to you, or exercise any other of your legal rights in respect of your personal data. We will respond to your request in the timescales prescribed by the relevant local laws. Please note that if you are an existing Zips Market customer, revoking your consent to our use of business contact information could prevent us from providing you with certain Zips Market services.

While we would always appreciate the chance to deal with your concerns before you approach an external regulator, you can also contact a data protection supervisory authority in any of the countries in which Zips Market is established and you are based, such as the Information Commissioner’s Office in the United Kingdom.


How can you opt-out of receiving marketing communications from Zips Market?


To opt-out of receiving communications relating to marketing, events or promotions from Zips Market, you can contact us at any time at admin@Zips Please note that if you are an existing customer then we may need to retain business contact information in order to provide you with Zips Market services, however this will not be used for marketing purposes. Please note that revoking your consent to our use of your business contact information could prevent us from providing you with certain Zips Market services.


How will you know if Zips Market updates this statement?


We will make periodic updates to our privacy policy via this statement, and will note the date the then-existing version takes effect. If you have any queries concerning such changes or want to revoke your consent to Zips Market processing your personal data as a result of such changes, then please contact us via admin@Zips


How does Zips Market use Cookies in relation to your use of this website?


Zips Market’s website will transfer small data files to your device’s hard drive (“Cookies”) when you use our website. Cookies allow us to identify your computer so that Zips Market may customize its services to better meet your needs. Most browsers automatically accept Cookies by default, but you can refuse Cookies by adjusting the preferences in your browser. If you refuse to accept Cookies some features on the Zips Market website may not work properly or may be unavailable to you. Accepting Cookies does not give Zips Market access to your computer.

If you are an authorized channel partner, each time you use the Dashboard we may also collect information including domain name/IP address, referring URL, browser and platform, time of visit, pages visited and any searches performed. This information may constitute personal data when used in conjunction with other information that you upload to the Dashboard. We may use this information to help us improve the performance of the Dashboard and to assess the suitability of, or requirements for, certain services on the Dashboard.

Zips Market uses session-based Cookies on this website to improve your interaction with our website. These Cookies only exist for your visit to our website on that occasion and are removed automatically from your computer or device once you close your browser or turn-off your device.The website also use persistent cookies to retain common information such as contact details entered on a sign-up form, meaning you do not need to enter these twice.

Zips Market’s website may connect you to content or services hosted by third parties with whom Zips Market either partners, or where we identify content which we think may be relevant or of interest to you. The use of Cookies by such third-party websites is not covered by this privacy statement. Zips Market does not have access to or control over Cookies or content on these websites and they are used entirely at your own risk.


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